What We Offer
QCV is a specialist provider of worker accommodation villages across Australia.
We draw on our 35 years of experience and our business relationships to tailor our services to always meet the requirements of our clients. The key to our proven business model that is based on the ‘one-stop’ principle, with all functions handled in house by our expert team.
Village Operations:
It is well known that hospitality services are the key to any successful facilities management. Customer service and the quality of our services are ultimately driven by our guest’s perceptions. We believe in providing superior training to our staff in order to meet the expectations of our guests.
The increasing trend of a desire for greater choice by our guests is seen in our testimonials. QCV acknowledge this and offer a diverse range of innovative solutions in our customer service, catering and room division services which has proven to keep our guests satisfied.
Hospitality Services:
Administration & Reservation Management:
QCV offer an efficient reservation process which creates ease when guest’s check in and out. We believe in the importance of assisting our clients to get the greatest value out of their accommodation needs.
Catering Services:
We provide exceptional catering with an emphasis on quality, choice and well being. This means that we develop cyclic, expansive menu’s as well as ‘cook to order’ options to ensure all expectations are satisfied. We also meet a range of standards to ensure our experienced industry professionals cater for all.
Housekeeping Services:
Housekeeping is a friendly team who consistently provide quality service every day. We quickly improve areas required through our formal quality managed systems. Guests are always welcomed by our smiling staff after a challenging day and they are there to provide all of their accommodation needs.
Lifestyle and Recreation Services:
QCV knows the importance of guests health, this is why we offer a healthy eating programme. We also can assist in offering a range of lifestyle initiatives including:
- Personal dietary and exercise advice
- Gym instruction
- Group fitness sessions
- Special interest events and guest speakers
- In room media systems
- In room skype and internet
- In room inductions and online training
- Social nights
